Step Up and Lead with Chief Frank Viscuso
Saturday, November 18, 2023 - 8:30am
Address:
North Central Ohio ESC
928 W Market St
Tiffin, OH 44883
Come to this FREE event to hone your leadership skills with Chief Frank Viscuso.
Registration is required here.
The day will be split into two sessions with an hour break for lunch.
Doors open at 8:30 AM.
Session 1: STEP UP AND LEAD: Leadership Traits - Leading in Today’s World
Begin with a talk about why we need strong leadership in today’s world (more than ever).
- Includes discussion on the following traits: Loyal, Educated, adaptable, Determined,
Enthusiastic, Reliable, Selfless, Tough, Empathetic, Assertive, Courageous and Honorable. This covers leadership in all service-based organizations.
Session 2: STEP UP AND LEAD: Leadership Skills (3 hours)
- Mentoring and Succession Planning
- Critiquing others (How to do it right)
- Delegating (The who, what, where, when, and why of delegating)
- Preventing Freelancing (no explanation needed!)
- Dealing with subordinate Issues (Handling difficult people)
- Post Incident Analysis (why it is important)
- Leadership in the hostile work environment (follows leadership in the soft environment)
- Building Morale (8 tips to increase morale)
- Customer Service
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